In this session, we will explore the increasing burden of out-of-pocket healthcare costs for patients and its implications for healthcare providers. With nearly 20% of patients carrying medical debt in collections, it is essential to address the challenges this presents. Participants will gain insights into the effects of rising patient financial responsibility on healthcare delivery and operational efficiencies while learning proactive strategies for improving collections, enhancing patient education, and fostering sustainable financial practices.
Learning Objectives:
Analyze the implications of increasing patient financial responsibility on healthcare delivery, including patient access to care and treatment adherence
Identify effective practices for healthcare providers to improve collections, including policy reviews, staff training, and data accuracy audits
Explore patient-centric strategies that enhance financial interactions, such as flexible payment options and pre-visit education, aimed at improving patient satisfaction and reducing financial barriers to care
