System Patient Experience Manager
Baptist Health KY&IN
Paige Pugh, System Manager of Patient Experience, support Baptist Health's journey to expand, excel, align, and advance their vision of clinical excellence, compassionate care, and growth by developing and executing patient experience strategies and tactics across Baptist Health Medical Group's 400 points of care, spanning two states. Paige has 13 years of healthcare experience, and prior to joining Baptist Health, spent several years in healthcare operations management. This background has been instrumental to her ongoing success by providing insight into operational viewpoints and the collaboration necessary to make meaningful changes for their patients.
CON702: Tiered Performance Structure: A Patient Experience Framework
Tuesday, March 4, 2025
9:30 AM – 10:30 AM PDT