Chief Administrative Officer Drexel University / Drexel Health clinics
Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1 Traditional | Intermediate | Analysis * This session is included in the 2025 MGMA Summit education program.
The Performance Flywheel approach considers strategy development as an a priori condition. How does your company, team, or group focus, align and deploy or translate strategy from the C-suite to the front lines? Through strategy deployment. Translating strategy in most American healthcare organizations is centered on the five strategic pillars of people, service, quality, finance and growth. Does the order of these pillars matter? This presentation presents the argument that it does, and the Flywheel is a compelling archetypical model and metaphor to explain and justify the why, the how, and the progressive creation of high performance. This presentation will share best practices and best outcomes as shown through a decades-honed process of annual planning linked to strategy. The presenter and each participant will use the commonly framed SMART objectives methodology in a prepared format to practice their own set of objectives that are current and practical.
Learning Objectives:
Distinguish strategy development and strategy deployment using traditional healthcare pillars
Outline the process steps to create focused and aligned objectives through strategy deployment in objective-setting and objective monitoring
Prepare draft SMART objectives in the context of their own organization and their unique strategies with a provided format to begin to build their own Performance Flywheel
